Social Advertising: Facebook and Social Gaming breaks

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As this is a well timed wholistic review of social advertising, an update too many is already forcing me to change my headlines quickly to catch the right brands and the right market..Facebook’s own ad platform is delivering a 74% higher price in the second quarter over last year taking facebook revenues to nearly 3 times its Year 1 performance including the boost in volumes.

The platform already has four major markets defined in ad metrics measurement across US, UK, Germany and more. Twitter has continued receiving a dichotomy of value disinterest and PE investment overload as Biz and Ev finally put their mind to money after The Obvious corp’s good 5 years. But in the Social advertising category, Facebook is only one category, the other being social gaming , which though hosted on Facebook is likely to get its own brand ecosystem and its own advertising capture.

Social Gaming friendly brands go a lot for In game videos for their brands/ entertainment/movies and NEW PE funding for SupersonicAds ( a Facebook partner) underlines the same. Meanwhile zynga’s small wannnabe Crowdstar has picked up friendships with another video advertiser Jun group Note Page’s Google still does not figure in likely competition on the Social platform

Who is shopping for services in India AND China online?

Basic creditcard / debitcard / smartcard graph...

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You must have noticed thru the two years of Advantage social / Advantage zyaada/ Advantage Brands our use of content systems from the blogverse has been incidental and for rebuilding social capital

Google in fact does realise that and does not list our analyses in blog pages, listing it in the main search results pages..one of the popular ones with both bing and google and Facebook being “Bank results season” others of course almost all business topics with Advantages.us before and after it. Twitterone has survived too. the purpose of the catcalls – to look for the needle in the haystack, the paying proposition…thence the title of this piece. Though bloggyish, this post also will not be a narrative of my travails and tribulations much so because that would at best be a paying blog/blogger and i am trying to harness the social web and the global financial markets with a bigger idea. I am of course catching the most picky topics so many brands have done exactly the things i liked or “asked” them to do and so did many sports rise in the social world so most of my readers do have an instant opportunity to become instant competitors when they come across the right words to launch their inner demon ( the good guy, the achiever) from the millions on offer. But the thornier question is to find the way to profits and greenbacks while creating and preserving profits and brands for you without resorting to the flailing tactics of the hitherto Wall Street champion, WSJ or even the Pearson media property the FT.

The digital media of iPad, Kindle or the web properties of Facebook and Twitter are closer to the utopia but even these cannot claim to have it good in that cradle of human consumption for the next two decades. Oreos and Mac and Cheese might still have a better chance than the digital business models in getting paying customers here in Asia. And there in, lies my pain..

For others who have the funding and the people to back the ideas, they might consider the following as essential requirements in selling services on this side of the sunshine line:

1. A value proposition that does not need anything more than a bare visit to the property to prove its worth. India and China consumers and corporate customers are very much concerned with the intuitive buy in and not reams of proposals and analysis

2. An ability to continuously deliver a paying surprise. Services products especially need to withstand the torment of time and patience and produce winners like clockwork, like your sports stars we’d rather buy a daily Venus Williams than a once an Olympics Agassi..

3. Find a paying club to back you. Individuals and Credit Card customers are unlikely to buy more than groceries or laptops, offices, resident associations and even midwives clubs are more likely to buy subscriptions, consulting services or even taxi services. ( fleets just have to charge lesser than a taxi to sign up, and they’ve hardly done anything else anywhere else in the globe)

The caveats are many and stay the same much because of entrants like the WSJ and Apple:

!. Most global services/ design brands end up looking at a premium/luxury niche alone in these markets – Great for profits but still not likely to tap even 5% of the Consumption club in these countries across the new towns, the boom towns and the always forever towns

2. Do a little soul-searching when you do your staffing..Most global services brands make more than a few costly hiring mistakes when they come in the open door and it is difficult to overturn these later..typically a lot of European brands could attest to such an experience ( and Kraft of course :) )

3. Go on a media binge – it pays. IT’s ok in the caveats, really. That is the lesson early advantage seekers may have learnt already. This market rewards public presence tremendously. Get good PR and make it work continuously. Buy more advertising, just to sell the name for a few first months and then for the services ideally. The caveat – these markets can be very suspicious of a name they have just heard and reward the competitor who irrespective of product or service quality is louder and more lucrative for the distributors

4. last but not the least, despite the lower likelihood of unemployment, the number of free hangers-on who will never write a word for or against you or actually analyse their own pronouncements before making them will stay in the high millions for every trusted advisor you sign here. WOM – what’s that?

Coke moves on from viral videos | Advantage social

Twitter Impact

Promoted tweets, Promoted trends

BTW, Twitter traffic on Wednesday, between the USA and England games, set a new high record, behind Obama’s inauguration .. 450k hits per second, on some Akamai index, Coke doing 84 million hits in 24 hours, with a stupendous 6% engagement score..read on Peter Kafka’s mediamemo

So what do advertisers think about Twitter’s new “Promoted Trends” ad platform, which the service rolled out last week?

Totally awesome! That’s the paraphrased verdict from Coke (CKE), which tried out the ads this week and generated 86 million impressions in 24 hours.

The actual quote from global interactive marketing boss Carol Kruse , via the Financial Times, is less exciting. Because marketing people speak in a weird dialect that sounds nothing like everyday English: “The amount of impressions in such a short period of time around our whole World Cup campaign, to me it was a phenomenal time. It made this emotional connection at the time, it was great.”

The FT notes that Coke got a lot of bang for its buck by running the ads on Wednesday, when Twitter was overwhelmed by user tweeting about both the US-Algeria and England-Slovenia World Cup games.

Mining Brand Capabilities in a recession? | Advantage Brands

Significantly, during 2009 Measured media spending at Leading National Advertisers in the US and the Domestic Industry overall was down 10%. It could have been higher in terms of the cuts as most advertisers would have asked agencies to hold and at least part of the blame, even after restructuring, lies in the leading national advertisers plying their trade across myriad offices and brands, each brand manager trying to guard hs turf and avoiding significant decisions. Diktats from HO finally mean much less even at a GE organisation and unless objectives are v ery clear deeper cuts are unlikely.

Also as the world goes digital, the budgetary cuts next time will be tougher especially if social forms like facebook and twitter are able to   de-google-ise the generation and deliver higher yield where like in emerging markets today, prices may continue moving north along with increases in spending on the media on the web. That promise is however a significant distance further down as we continue to delievr customization and freemium benefits to a growing generation of unemployed entrepereneurs unable to measure, support or evince interest in rebuilding the large corporations.

However, closer home there are lessons in the sustained brand support during 2009 not in China alone but right in Uncle Sam’s backyard/warehouse/main street.

Among the Top 100 advertisers, one in four spent more, betting on opportunity in the Great Recession. While there is no easy way to prove cause and effect, the sales gains at spending boosters should help reinforce the idea that advertising delivers.

If 25% decided their advertising yielded higher benefits during the dull season. the prime cuts ofcourse landed with such advertisers, Walmart pipping Macy’s in spending and sscoring a net 1.1% increase in sales in a brutal market beating the national sales graph by 3.2% s it went south in that same dull season. Even as a proportion of global sales, Walmart spent 0.59% on advertising against 0.52% in 2008 and that is a substantial investment in 2009.

The other interesting story from the crisis we featured here has been Bank of america, which plastered itself on FOX History as part of programming on American History, living a great showcase presence as it came out bleeding and needed to shore up loyalty

Good briefs.

Agency, Marketing, Consumer – More of the same | Advantage Brands

First, a byte from Adage on the ‘wired’ [not mispelt] creative-approver nexus.  We all go thru the pangs of the creative getting us exactly and wondering if we need a second ‘discontinuous’ check for the go to market..or if we could do it in-house..what the research says is that the creative likes the same assertive punches or digs such as the brand manager and 4 out of 5 consumers might actually think differently

WORD NERDS: Xyte’s model relies on factors including learning styles and reliance on thinking vs. feeling to classify people into 16 groups.
When Xyte, a unit of online-sampling firm StartSampling, last year branched into the new area of research, it started having prospects in the marketing, agency, media and market-research community take the test. The company found people throughout the marketing industry tend to fall into the “word” category — people who prefer to work with words and have a longer-term focus.

That’s no surprise, given the nature of the work, said StartSampling CEO Larry Burns, a veteran of Information Resources Inc. (now SymphonyIRI), who himself falls into that quadrant. But word people account for only 18.5% of the population, and the ads that appeal to them often don’t work so well with the other 81.5% of people.

Testing TV spots

As part of its “Xyting Insights” service, which applies the behavioral segmentation to members of Knowledge Networks’ consumer panel, StartSampling also has been testing TV commercials. And it found ads also tend to do disproportionately well with word people.

..

Xyte’s “hand” category — people who prefer working with their hands and have a shorter-term focus in their work — make up 30% of the population, a bigger portion than word folks.

“They like touching things, tangible things, practical jokes and wisecracks,” Mr. Burns said, and they often don’t like ads that appeal to word people. “If you’re communicating with them from an emotional advertising standpoint, it’s not going to work terribly well,” he said. “They like products [backed by] facts.”

To take a rain check however, those ‘wild’ consumer driven Doritos and GM ads have got themselves a big thumbs down too..apparently all the green brainstorming produces is nasty vitriol that does not do the brand much good.

Some interesting April developments from around the web | Advantage Brands

You guessed it. Fatigue. Advantage zyaada has penned a dozen articles today on the Finance and Economy subjects with a lot of Goldman Sachs and some other Banks popping up. (and the volcanic Ash) do check out the depth and field of vision at ADVANTAGES.US

Also Twitter Chirp kind of boxed forward movement with a lot of developer stuff going around including new developer agreements for using Twitter marks and user data.

Facebook is going the other way on F8, a lot of developer stuff about bringing back the toolbar swing for lulling users and adding a like button to every site you care about. Next you know we would be going Giga Om discussing proprietary standards, integrating internet in LED Televisions and all that gizmodo stuff about a tablet for the competitor.

Coming back to marketing and social media, I am also wary of posting more about Social media usage..most of the stuff is unscientific and definitely counterproductive to using th great examples that cannot arise daily.

There has also been a lot of discussion about Twitter’s 100 million users and Facebook’s 400 million active users. I don’t wabnt to discuss it for my brand. What I know is irrespective my social media effectiveness thru Twitter is in 1000s of clicks/other digital actions of Web 1.0. Facebook’s business effectiveness for my brand is zilch. It is some sort of a hygeine factor now to be on visually appealing Facebook pages. It is much more personal for the user and he does not like to be disturbed, though he can be targeted much more incisively right now on Facebook. Maybe for selling Tag Heuer watches and Bugatti Sports Cars or Armani and Kim Kardarshian fashion accessories..

In the meantime, the web’s other social acquisition account aggregator and advisor Mint has extended its offering to almost all American banks as according to the site an average American uses 11 different banking institutions and unless he can get them all in one place…

The other social revolution on the town square Foursquare recently celebrated Foursquare Day with near million members

Of course last but not the least it’s fashionable in Twitter universe also to hate “Promoted Tweets” and to call/not call them advertising based on whether you are User or Twitter

I would recommend however, that all the developments be not taken in isolation but as a whole picture serious thought be given to being brand leaders in shifting the marketing budget emphasis from print and TV to social media and not “online advertising”

Promoted Tweets | Advantage social

Sorry Twitter, we’ll be a little hard nosed when we’re on the button

Well, just this weekend everything was fine with the @anywhere announcement on your dinner table and everyone was going to Chirp. But then one of the VC blogs exploded with Twitter criticism over the weekend and @ anywhere is suddenly not the topic, Chirp is looking not too friendly on the blogs and the Atebits acquisition ( yes dear, we were just watching and the great first priced Tweetie got gobbled up as bird seed.) was not even given a round of applause, let alone the kind of standing ovation Facebook got for eating up Friendfeed!!

A lot of shocking drama without the tweets and Twitter defense probably continues when Chirp convenes tomorrow and into next week as well when a lot of these pre Chirp tweet seminars will come useful for @ev and @biz. Tweetie will now be the official Twitter Twitter app for iPhone. Twitter Twitter for Blackberry was also rolled out this week. What a rush..but we need something bigger you little bird..

What is ‘Promoted Tweets’?

Well for one, I am giving you a sample of some quality campaigns with the Magpie network on @zyakaira with Heineken pushing its iPhone apps apart from a lot of Freelance wunderkind promoting their ware on Twitter..But Promoted Tweets is now an offering from the birdhouse directly. Twitter is rolling it out tonight marrying search results from their earlier acquisition for the Twitter ecosystem with an Ad engine that pushes intelligent ads on to the search page. Atebits may also be used later for marrying new elements of their API and Twitter continues to marry its own offering with that of its ecosystem, while good for us, confounding a lot of its developers ahead of Chirp whence it can do the soft sell. Wow Twitter! Your business model is sounding like a loud episode/pilot of a Saturday Night Live/Showbiz with lot of shallow screaming ( tweeting) and very less substance.

Search advertising on Twitter today will probably some of the left-over, hungover, Google crowd, but we think the party is moving on. We need something richer like Twitter with Sports or Twitter being used to oracle Hollywood successes at the box office and @anywhere, fast.

The Tweet ad would be something like the Sponsored Tweets on Tweetmeme or those from Heineken in our @zyakaira feed, making their debut as the Top tweet on the search page and making their way everywhere in the Tweet apps, lists, tweet feeds and timelines.

The mass-market Epiphany | Advantage Brands

One of my favourite papers since ADVANTAGES.US began its digital life, and its favorite op-eds recently titled the same story..and i had a revolutionary realisation. He’s got it. Of course Douthat was talking of America’s diversity and mysticism, and Krugman is talking of how we haven’t got the right reasons for the crisis ( No wonder, the kind of staff writing we see from their correspondents is hardly awe-inspiring) The tale of the crisis of course is a tale of excess and wretched blindness to any and every form of verification and validation of what is actually the event going down..but then here we are back to marketing…

There is a true world-wide epiphany going down. What we at Advantage Brands and Advantage Lifestyle called the Lifestyle Economy and you gave it a thumbs up at ADVANTAGES.US , showcases the near future ‘revival’ and basis of growth in consumption. It is the same consumption that is fueling the card meltdown but is the reason why America will come back, It is the same mass market consumption that defies the golden future of India and China, and it is the lack of the same mass market in Western Europe that is bringing new challenges to that continent. Not Welfare and mismanagement of public funds in subsidies and bailouts but great honest consumption..The facebook and zynga revenues alone could be proof, but there is a much bigger footprint of this Mass market animal in malls, media and entertainment purchases and bigger and larger spending from clothing, apparel and lifestyle brands around the globe.

The new innovation and the new business models will be tested against these consumption leaders to decide their final success and whether it is Tebow promoting the church or the NFL/IPL bonanza from the fans for playing brands, it is this – the mass market epiphany. Even the Non-Profits have increasing strength and access from this epiphany. One only hopes that the Internet is this time an active front line player in the mass market economics as it was not meant to be background material or infrastructure alone.

The Kraft Cadbury purchase for India/China | Advantage Brands

Well, that’s what we called it in India, but overall the global Cadbury’s portfolio has a lot in it for Kraft..

In India however, Kraft just has a sales rep office in Gurgaon selling Tang, Oreo and Toblerone in online marketplaces and hyper-/shopping malls. India continues to source Kraft cheese and even Toblerone from the Middle East and at a $1 price for Oreos and Toblerone, it is restricted to urban lifestyle markets ( Check out this rediff story, nice detail)

China is however a different story as Kraft already has a double digit market share in th country (however, Cadbury’s share in India is more than 50% and that of the top competitor in China also in the higher 20s or some 30s %age. Kraft is a happy buyer at $300 million and with Unilever candidate and expat Sanjay Khosla leading the International effort for Kraft ( $11bn in 2007) it may have been a different story. Apart from putting the new combined structure on the ground which could take some years, Kraft could use the ready Cadbury / ven Nestle & Unilever distribution ( there are no exclusive partnerships or zones in confectionary) Also, fora Kraft a significant challenge would be ITC Foods that has been tapping into the premium foods annd lifestyle markets with limited but growing success. Unilever on the other hand has been slow in the market, Nestle restricted to powdered milk markets and Amul and Britannia eclipsing any Cadbury sized competition in Cheeses..this just a quick post as we wait for more clarity..Cadbury’s portfolio could definitely get a rejig, but its positioning and marketing budgets would be impossible to search and replace..in any casual restructuring.

Kraft os one of the few who is tackling disparate urban clusters in China with a 20% boost in ad spending in 2009. Also going for it are the ever expanding dairy products and cookies markets that could take the merged behemoth beyond just confectionary where it is already a World no. 1 Any market where a 15% or less share globally is enough for leading industry needs to be rewritten and a Global Foods and Dairy giant that could change Buffet’s world view could well be somethhing for Irene and Sanjay to attempt.

Also, maybe an Idle mind’s natter but Kraft is not into Sports like Cadbury, An Indian Market’s demographics may be key in saving Cadbury’s Olympic sponsorships, but other markets in Asia may not work the same way, nor the home market in Europe

The Social Trends for Non-Profits | Advantage Social

Tweets have collected a lot of easy money from people donating for AIDS relief, hunger in Africa and other such causes. Head over to @mynazis for a partial list of active non profit sponsor accounts on Twitter. The serious social brands like Oxfam here. A lot of brands have been able to make their impact on the social web. While causes have been easy to sign on, esp on your casual Facebook account, many a time suspect causes turn you off mich like the technically private DM feature on Twitter which ends up feeding you all the Hormel, ever shipped on the planet in each logon to your social Facebook/Twitter account.

I just hopped on to http://osocio.org, as increasingly my web browsing experience is dictated by the social web ( though I did land on the site from Dr. goog)

The latest are from GAPA/BS (Grupo de Apoio à Prevenção à AIDS da Baixada Santista) on You Tube and the launch of the 4th Annual DoGooder Nonprofit Video Awards

My definition of the social web of course precludes You tube in its current form, so it gives more to google to spin out in the google social experience across Buzz, YT and GMAIL? BTW, the most successful social campaign from this winter is definitely the Embrace Life campaign from the Sussex Safer Roads Partnership (SSRP).

Coming back to our happy definition of the social web, it’s contribution has been more than popularising social service blogs with well funded campaigns for tweets for women, children, drinking water, sanitation, Africa and AIDS patients.

Where Aid generally follows Arms and OIL from NATO in the first hypothesis, the social web allows an easier dissemination of observed needs and gaps to a common public perception. In time bigger organizations like the INdia and China centric Gates’ Foundation may also be able to globalise their voice on Twitter and Facebook.

However, the latest fashion life in UK with Naomi Campbell and some really ground-breaking stuff from Debenhams shows how seriously non-profits are poised for a comeback this 2010.

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